From supply chain crisis to 1M+ units a year
How we replaced an unresponsive supplier and rebuilt a European beauty brand's production capacity in 3 months.
Supplier went silent
The existing middleman stopped responding entirely, leaving no visibility on production status or timelines.
Lead times went from 8 to 36 weeks
Production delays threatened product launch schedules across multiple markets.
5% product return rate
Inconsistent quality was damaging brand reputation and customer trust.
Margins down 15%
Rising manufacturing costs were making the business model unsustainable.
Supplier search and vetting
We evaluated over 20 manufacturers across China. Every candidate had to demonstrate ISO 9001 and GMP certifications, meet the client's volume requirements, and show a track record of consistent quality. We selected a factory offering double the previous production capacity.
Phased transition with zero downtime
We ran both the old and new suppliers in parallel for 2 months. This overlap period ensured continuous production throughout the handover, with no gaps or delays for the client.
SOPs and on-site factory training
We built detailed Standard Operating Procedures for quality assurance and provided hands-on training for the new factory's production team. Ongoing monitoring was put in place to catch any issues early and keep results consistent.
| Metric | Before | After |
|---|---|---|
Lead time | 36 weeks | 8 weeks |
Return rate | 5% | Under 0.5% |
Annual capacity | Limited | 1,000,000+ units |
Manufacturing costs | Baseline | Down 12% |
"EJ Sourcing helped us navigate a critical moment in our business. They didn't just find a new supplier, they managed the entire transition with precision and care. Our production is now more reliable, our costs are down, and we can finally scale."
Client name, Nailster